[Solved] Layout Issues

4 years 8 months ago 4 years 8 months ago by DragonJoli.
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[Solved] Layout Issues #596
Hi,
I've ordered the theme installed it according the video shown but it's still not displaying right.
Thanks for helping.

Here's my website:
www.CallACTS.com

PS: Let me know if you need the back-end credentials (I just deleted them as I don't know if this is a private messaging system to the support team or a public forum)

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4 years 8 months ago
Posts: 954
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[Solved] Layout Issues #597
Please send to This email address is being protected from spambots. You need JavaScript enabled to view it. .. We will take a look

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4 years 8 months ago
Posts: 13
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[Solved] Layout Issues #598
I sent the info and I'm awaiting a response.
How long does it normally take for the support department to get back with me?
Do they work 24h/7j or only on week days?
(Just wanna know to plan)
Thanks.

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4 years 8 months ago
Posts: 1284
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[Solved] Layout Issues #599
Hello,

Vmuikit supports only yootheme template. I see that you are using other template.

Thanks

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4 years 8 months ago
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[Solved] Layout Issues #601
I can see that you use joomavatar.com/demos/templates/j25/avatar_simple/ .. This is of course not supported. VMuikit is based on UIkit and Warp7 templates from Yootheme.

Did you read any text on joomlapro.com/vmuikit about what this product is?

We support all modern templates on www.yootheme.com from Nano3 and now (also future ones that will come).

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4 years 8 months ago
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[Solved] Layout Issues #605
Ok, Just now realizing this.
I was looking for virtuemart themes that could look nice, and thought this one would be a good fit.
Now, if I was to get a Yootheme template that's compatible to this theme.
Would I be able to still keep all the products in the virtuemart?

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4 years 8 months ago
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[Solved] Layout Issues #606
Yes you will keep all products and settings etc. You can actually have several templates installed at the same time. But one will be the active one. So go ahead and get an warp7 yootheme template and install it and you can use this vmuikit package with that.

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4 years 8 months ago
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[Solved] Layout Issues #651
I will request a refund for now as the website owner does not want to change it's original template.
We need one that can work with our template.
Thanks.

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4 years 8 months ago
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[Solved] Layout Issues #652
We ca extend the subscription for your next Project. We do not give refund for customers not reading a single word of our website berfore purchase.

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4 years 7 months ago 4 years 7 months ago by .
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[Solved] Layout Issues #691
Ok, for a customer service experience, I gotta admit I was not expect such a response.
I'm sorry for the delay, I was sick and therefore could not argue any further...
So you say: "We ca extend the subscription for your next Project. We do not give refund for customers not reading a single word of our website berfore purchase."????
Of course any idiot out there will do at least a lil research before spending a dollar online, but you just can't trust everyone to provide you with a honest description. Please learn how to spell before you loose your cool. Customer service is the only way you would keep this business going, no matter how good your products are.
Here is the description you wrote on extensions.virtuemart.net/themes/vmuikit-detail :
"Ever tried to have a unison look and feel with your Joomla template and Virtuemart?
We know how much hard work this can be. Thats why we created the VMuikit package built on uikit (getuikit.com)
This framework is a very lightweight and effective framework for responsive web design.
With VMuikit you can very easily and effectively use VirtueMart with any of Yoothemes Joomla templates (needs to be built on Warp7 +). VMuikit overrides all standard VirtueMart layouts and functions with uikit-based ones instead.
This means you get a lightweight, beautiful, easy customizable and effective VirtueMart interface. And the installation only takes a few minutes."

Once again, if you didn't catch it you said "With VMuikit you can very easily and effectively use Virtuemart with any of Yoothemes Joomla templates".
Thus, here you are giving an option that it would work better but you never stated nothing in here to say that it is only supported by Yoothemes templates(ONLY).
Plus whatever you said between parentheses "(needs to be built on Warp7 +)" would just precise that if one wants to use a Yootheme template they would need to have Warp7+. It's still not saying that it wouldn't work on a regular template.
And in case you don't realize, Yootheme and VMuikit are two between lots of other joomla framework/platform/tools to help the basic joomla user to work easily with pre-written codes or short-cuts.
Thus, not everyone will be familiar with your privately created work-space unless you provide proper description of it.
No wonder why I can read lots of other virtuemart users asking you about the same questions (why is the layout not working with their template), and later on in the discussion you would make it clear to the person that they will need a Yootheme template.
This ain't no trick game, nor seek and hide game, so correct your product description or you will keep getting educated people like me to make you realize you have a fail in your product description, unless it's purposely done to keep making customers... (CROOKY)
I still went ahead and bought a Yootheme template, and hope you would use a better customer service reaction next time.
Will be back on this forum if I need any assistance, but these previous responses right there, are bad customer service!
Regards.

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