Hi, Do you have any idea, why, sometimes when customers place an item in the cart, them click on "Show Car" (Visa kundvagn) they get: "Your Cart is Empty" (Kundvagnen är tom). I have had some customers calling me and asking what is wrong and I have also noticed it when testing the site and it is really happening from time to time. When doing Ctrl+ F5 or Cmd+R on a Mac, the cart with it's content displays correctly.
Hi, will you please take a look at this, soon?
It's getting serious. Too many people leave my shop, most often because of not being able to reach the checkout - I suspect it could be something with changing the amount of items or emptying the cart and then the checkout can't be seen in the same session. Not sure though...
I get the error very easy. Just place products in the cart, then go there.
Empty the cart.
Place product in cart again.
Go to cart via the overlay popup.
Says: Varukorgen är tom (Cart is empty)
Hit Ctrl+F5 and the cart loads with products in checkout.
You may also test on a copy of the live site. Same details for you. It's in a subfolder of the domain livingstudio.se/Cliv
I have seen same issue after disabled VMuikit. so its not VMuikit issue.
But i found the cause of this problem.
You have enabled cache "ON - Conservative caching" in backend. i disabled it. It works now. i remember i already suggested you to disable cache in cart page,
Let me know if you have any other question.
Ok, strange, since I enabled the cache the day before yesterday to see if it could help. The error was there before I enabled it. But ok, I'll try again.
Did you by the way manage to provoke the error to turn up , on your side?
Same error is still there. I tried on three different browsers. Also on my mobile (Android). Same problem.
I simply place a product in the cart.
Go to the cart.
Remove the item and I'm automatically transfered to "Empty cart" Go on shopping? (As normal)
Then I place a new product in the cart and in "Go to cart" I get back to "Empty cart".